This tipping discussion reminds me of the famous quote from George Orwell’s Animal Farm.
“All animals are equal, but some animals are more equal than others.”
I am not saying it is right or wrong but I definitely see a return on my small investment. It might not be important to some of you but little things like getting a really nice loaner car without making an appointment way in advance, having a repair that should be “out of pocket” covered, etc. are important to me.
You can argue that this shouldn’t happen and all customers should be treated the same but in reality it does and I like being one of those “more equal” people.
