Quote:
Originally Posted by jsf721
I purchased a home where previous owner had a Sonos system installed. They took all speakers and left an bridge and a connect. I added 10 play one speakers and 4 play 5 speakers, 2 move and 2 subs. Everything was working beautifully.
Then 3 months ago things starting getting laggy. Buggy and non responsive. I can eventually get it running but it’s a pita.
Call Sonos and they tell me my system has 2 non supported devices that may be causing the issue. I explained that everything was working perfectly before and
Nothing Sonos was changed. They said the updates that they pushed are for the new products and basically no thought about Old products. I’m not happy but I go to Best Buy and get a port to replace the connect and a boost to replace the bridge. Come home read the instructions and install both.
Problem is better but not as good as before but. Just in case anyone is having similar issues check for old products.
I’m using Apple Music , pandora and Spotify as services bc my family each has their own favorites. It seems that the Apple Music runs best. The other 2 are still hit and miss. For example the Spotify interface does not allow for which speakers you can choose line the apple sonos interface.
A call to Sonos tech support is brutal as the person you speak to does not speak enough English to understand my issue let alone solve it. I’m off today so perhaps I’ll take another stab at it.
Anyone else.
|
Dude, you must have a huge house with 10+ Sonos speakers! I'm confused as to what the Bridge and Connect are for. What is their function? Those two devices might be unnecessary thus creating problems. A few months ago Sonos did declare what are legacy products. If I remember correctly those legacy products will be controlled with a different app or something.
https://blog.sonos.com/en/end-of-sof...gacy-products/
In my tiny house I have 4 Sonos speakers without a Connect or Bridge integrated with Alexa.