Quote:
Originally Posted by TAZ007
I just received the below quote from my SA through BMWNA VDC:
"We received campaign parts yesterday to complete all the P1 units we have with this campaign. This [my car] unit is on hold as there is a discrepancy in the system which identifies which part number to install for this VIN. We have the part that was supplied for this VIN but the system shows a different part number that we don’t have in stock. I requested clarification from warranty group yesterday evening but still pending a response. I should know by the end of the day if we can install the part we have or need to wait for the part that the system calls for. I will keep you posted as soon as I know more."
As I said before, I really like my SA. She is tenacious. It's like having a nagging spouse working directly for you. 
I'm hoping there is a positive response on Monday.  |
What a frustrating experience. "This too shall pass."