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They are looking at pre-owned and sweet spot is under 35k. They found another general used car place that let them take the cars home and Mom tried sitting in the Acura RDX and the X3 in the driveway. She liked the RDX itself better but the seat was uncomfortable (said seat was too long and angled downwards), but liked the X3 and found it more comfortable. They didn't have an X1 to try yet. Dad liked anything. I think they would take the RDX and be done with it if it were more comfortable since its cheaper and they both liked it. Too bad it won't work.
Genesis I don't know much about nor their long term reliability.
They don't like Mazda's so I can't convince them into the CX-5.
They say Mercedes is "not them". Ha.
Keep the suggestions and thoughts coming though! This is actually very helpful.
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