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Originally Posted by claykin
I assume you've read this document? Doubt there's anything you don't already know but thought I'd share.
https://www.bmwusa.com/content/dam/b...DigitalKey.pdf
I haven't heard of Sprint being an issue. Not sure this will help, but have you tried doing a backup of your data (Samsung Smart Switch), then factory default your phone and start over? Believe me, that often helps especially with Android 8 and older.
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Thank you - Latest is that Sprint manages their connect service by model and year, where rhe Z4 is currently only authorized through 2018. Believe I finally have BMW Genius and Sprint now working together, BMW Genius will keeo me updated. We'll see.