03-03-2017, 07:19 AM | #67 |
I know a thing or 2 about a thing or 2...
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Ditto. I've bought 4 BMW's from Passport. I've been using BMW of Alexandria for maintenance work since it's closer to me so I'm happy both are on the list!
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03-03-2017, 07:37 AM | #68 |
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03-03-2017, 07:39 AM | #69 |
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03-03-2017, 09:51 AM | #71 |
I can haz cheezburger?
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BMW of the Hudson Valley? They've must have changed as I was going to purchase a new X1 from them back in 2013 before I moved to FL but they were sharks to the max. Small dealership but I guess good for them. Surprised Prestige BMW wasn't on the list.
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03-03-2017, 10:25 AM | #72 |
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You are 100% correct!!!!
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03-03-2017, 11:49 AM | #76 |
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I think this is the list of dealerships that convince their customers to give top ratings for everything on the evaluation form. Maybe there's a big goon standing in the doorway, 'encouraging them' to fill out the evaluation properly.
BMW of San Antonio is on the list. I asked them about the M2 in early 2016, after it had been announced but before it was being built and shipped. The CA never even heard of it, and directed me to the M235i. -__- -rb |
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03-03-2017, 11:54 AM | #77 |
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I've had great experiences at Burdick BMW in Syracuse (Cicero, technically). SA's are on salary rather than 'eat what you kill', very low pressure and seemed like a good deal - Dan Nye was who I worked with, and I'd recommend him heartily. I've only had to do maintenance so far, but good times with the service dept too. Might be worth the drive from Rochester/N. Falls.
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03-03-2017, 12:14 PM | #78 | |
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It goes way beyond just survey results. |
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03-03-2017, 01:00 PM | #79 | |
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Looking to buy
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Thanks Jack |
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03-03-2017, 01:03 PM | #80 |
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Bought my car from Knauz but always had issues with their service dept. Most of their SA's have turned over. Get excellent service from Fields or Elmhurst.
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03-03-2017, 01:16 PM | #81 |
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CONGRATS to the BMW Centers that made the list.
Unfortunately, for some Centers, the objectives are unrealistic. There are quite a few requirements to make the list....Volume on New and CPO, parts and accessories, Loyalty, Market Share, etc. Some of the responses on this thread are based on customer experiences....while this is a HUGE contributor to making the list, it is only a small part of what is required. The title of "Best BMW Dealerships" is not really accurate. IMO |
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03-03-2017, 02:22 PM | #83 |
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NW Indiana baby - spent some time up there, never interacted with the dealership directly, but a good buddy of mine has been a customer for over 10 years and always says good things about them.
Fort Wayne on here too, had some good experiences there myself...but no Dreyer in Indy. Not surprised.
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03-03-2017, 03:35 PM | #84 |
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BMW of Sarasota
Go to BMW of Sarasota. The best in the biz. See Emilio. Tell him Bradd sent you!
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03-03-2017, 04:10 PM | #85 |
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Congratulations Tulley in NH. I go to Tulley Mazda right next door.
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03-03-2017, 04:57 PM | #86 |
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I was told by my SA two years ago that the basis for these awards is customer feedback from sales and service interactions. I always gave Bob Smith 10s, but there was also a time when they begged their customers to do so. That stopped a couple of years ago, just as they fell off the list. I still give the dealership 10s, but I only own 2 Bimmers right now. Not enough apparently. And their turn over has been horrendous.
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03-03-2017, 06:05 PM | #88 | ||
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