BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
BMW Z4 Forums (G29) BMW Z4 (G29) General Forum Connect APP

Post Reply
 
Thread Tools Search this Thread
      05-12-2020, 08:03 PM   #1
Romer
BMW and Toyota Enthusiast
Romer's Avatar
United_States
73
Rep
212
Posts

Drives: 2019 Z4 sDrive30i
Join Date: Oct 2007
Location: Centennial, CO

iTrader: (0)

Connect APP

I downloaded the app and logged in. It has all the info from the dealer, mileage etc and shows last update May 9th

I tried via Bluetooth and I tried via USB

Neither will update and I cant use any functions like unlock doors or remote start

Looking for tips on how to fix

Thanks
__________________
2019 Z4 sDrive30i, 1973 FJ40 Land Cruiser, 2014 URJ Land Cruiser and 2016 Kimberley Kamper
Appreciate 0
      05-12-2020, 09:30 PM   #2
German1967
Captain
German1967's Avatar
United_States
579
Rep
829
Posts

Drives: 2015 M235xi - 2022 992 C2S Cab
Join Date: Mar 2015
Location: Ohio

iTrader: (0)

It's unreliable and at times will not work - a known issue. Some say it improved as of software version 2019.11/70 - others say it is BMW server capacity related.
The Connected App is for the most part a gimmick - I already have forgotten it existed.
__________________
Hoc Lapidem Non Vi Sed Saepe Cadendo!
Appreciate 1
      05-12-2020, 10:36 PM   #3
STR3T
Private First Class
STR3T's Avatar
40
Rep
197
Posts

Drives: 2020 Z4 sDrive30i
Join Date: Mar 2014
Location: ~St. Louis

iTrader: (0)

If you haven’t done so yet, create a Driver Profile and make sure you log into your connected drive account.



That seems to have solved my apps connectivity and accuracy.
Appreciate 0
      05-13-2020, 12:15 AM   #4
Bigmouth Studio
Lieutenant
Bigmouth Studio's Avatar
Hong Kong
283
Rep
514
Posts

Drives: BMW Z4 M40i
Join Date: Jun 2010
Location: HKSAR

iTrader: (0)

Garage List
Quote:
Originally Posted by STR3T View Post
If you haven’t done so yet, create a Driver Profile and make sure you log into your connected drive account.



That seems to have solved my apps connectivity and accuracy.
We do not have ConnectedDrive webpage in Hong Kong & we can't change our profile
Appreciate 0
      05-13-2020, 07:56 AM   #5
Combatcrew2
Private First Class
United Kingdom
113
Rep
141
Posts

Drives: G29 Z4
Join Date: Mar 2020
Location: Teesside

iTrader: (0)

Connected app

Quote:
Originally Posted by Bigmouth Studio View Post
We do not have ConnectedDrive webpage in Hong Kong & we can't change our profile
The picture is not a web page but you screen in the car. You need to create a driver profile.
Appreciate 0
      05-13-2020, 09:31 AM   #6
Amadeo
Skipper
Amadeo's Avatar
Spain
384
Rep
296
Posts

Drives: Bmw g29 z4 sdrive 30i
Join Date: Apr 2020
Location: Benidorm, Spain

iTrader: (0)

Garage List
Dealer did set up everything for me on feb, 20th 2020 when I got my car. It works perfect, and it never failed. I think you have something wrong in your I drive settings. Ask them to set it for you. They should do it for free like when you pick up a new car because you paid for the app.
__________________
Appreciate 0
      05-13-2020, 04:51 PM   #7
Romer
BMW and Toyota Enthusiast
Romer's Avatar
United_States
73
Rep
212
Posts

Drives: 2019 Z4 sDrive30i
Join Date: Oct 2007
Location: Centennial, CO

iTrader: (0)

I called the toll free number and they walked me through it and it works

First you go to apps

Then do options, update SW

Then hold the round volume button until the screen goes black and release

Delete the app on your phone

Reboot your phone

Install the app and log in

Thats all it took for mine to work
__________________
2019 Z4 sDrive30i, 1973 FJ40 Land Cruiser, 2014 URJ Land Cruiser and 2016 Kimberley Kamper
Appreciate 0
      05-14-2020, 06:03 PM   #8
CeEl
Major
United_States
478
Rep
1,250
Posts

Drives: 2020 Z4 M40i
Join Date: Sep 2009
Location: Ohio

iTrader: (0)

Garage List
2024 BMW X5 M60  [0.00]
Quote:
Originally Posted by Romer View Post
I called the toll free number and they walked me through it and it works

First you go to apps

Then do options, update SW

Then hold the round volume button until the screen goes black and release

Delete the app on your phone

Reboot your phone

Install the app and log in

Thats all it took for mine to work
Ah yes, the good old reboot reset and reinstall.

Just a warning there may be periods when the app doesn’t work, or doesn’t update your car’s location. Based on experience that’s normal... just wait a couple days and it will work again.

By the way, my remote start only started working with the latest update I had the dealer install.
Appreciate 0
      05-15-2020, 10:24 AM   #9
Amadeo
Skipper
Amadeo's Avatar
Spain
384
Rep
296
Posts

Drives: Bmw g29 z4 sdrive 30i
Join Date: Apr 2020
Location: Benidorm, Spain

iTrader: (0)

Garage List
Does anybody know if remote start function , which is not available in Europe, can be uploaded into a European z4 by using an American Z4 I drive update.?
Appreciate 0
      05-17-2020, 02:41 AM   #10
Paul G29
Enlisted Member
Paul G29's Avatar
Norway
57
Rep
39
Posts

Drives: Z4 M40i & X5 45e
Join Date: Feb 2020
Location: Norway

iTrader: (0)

Quote:
Originally Posted by German1967 View Post
It's unreliable and at times will not work - a known issue. Some say it improved as of software version 2019.11/70 - others say it is BMW server capacity related.
The Connected App is for the most part a gimmick - I already have forgotten it existed.
Uhh? Just downloaded firmware11/2019.70 with the app. If you want firmware updates as they come you need the app.
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 12:43 PM.




bmw
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST