[dvo]

I recently took my car in for year 1 service, mainly an oil change, and a few days after picking up my car I noticed that the car image being displayed when I switch drive modes (and I am assuming other areas of the iDrive system, just haven't checked) is not displaying the correct trim anymore.

I have a Frozen Grey 2022 Z4 with shadow line trim, and what is being shown is the correct color car, but the trim and mirror caps are now in cerium grey. Also the wheel rims are no longer correct. My car is still showing correctly (correct trim and wheels) in the MyBMW iOS app.

I can only think that maybe when the dealership reset the system for servicing the incorrect image was selected. The only other thing I can think of is about a week before taking my vehicle in for service I did the OTA update to my car. But I dont recall seeing this change until after my dealership servicing.

Has anyone ever had anything similar happen? Can I just go back to the dealership to get it set back to the correct image? I do have bimmercode and could probably fix it myself with enough research, but figure if the dealership can fix it that would be bettering in the long run.


[Also sidenote, but not really important to the wrong image issue]
I have tried emailing the dealership a few times over the past couple of weeks and have gotten zero response from BMW SF. I didn't really have the greatest experience with them when I dropped off my car. I was supposed to get my scheduled maintenance/oil change and a full car detailing, but I was told the service center would recommend that I find a 3rd party specialist for the detailing because I ordered my Z4 in Frozen Grey from the factory. While I 100% understand that frozen paint requires special care, I would assume that the manufacture would be the best place to get detailing done. After chatting with the specialist doing the intake, he finally said they should be able to do, but I would have to leave my car until at least two days. I opted to not go forward with the detailing during my service appt, because I can’t be without my vehicle for 2 days without a loaner (they didnt have any available), and honestly I was a bit concerned that getting the detailing done at BMW SF could damage my paint finish.

[Westside Guy]

What type of detailing are you talking about?

[dvo]

Originally Posted by Westside Guy

What type of detailing are you talking about?

Literally just a good exterior wash and full interior cleaning. I know I can just do it myself and normally I do. but I figured since I was going to have it at the dealer for the day, I could just have the to a professional deep clean.

[Westside Guy]

Make sure they use car wash products for frozen/ matte paint finishes. 😉

[dvo]

Originally Posted by Westside Guy

Make sure they use car wash products for frozen/ matte paint finishes. 😉

Yup, that was their concern I believe. They didnt have it. I was just mainly confused by their approach of "go to a specialist" when they are the manufacture. But

But really the car detailing confusion is not too concerning to me, I will just stop being lazy and continue to do it myself with my Dr Beasley matte wash and Chemical Guys products.


Mainly I just want to stop seeing the incorrect trim when I switch from comfort to sport drive modes.

[mss400]

i just took my car in for service and told them i wanted my car image to be fixed as well. they said they researched it and spoke to a genius and needed to keep it for an extra day to download 3 updates because they thought it would fix it. it didn't. anyone been successful in adjusting their car image?

[RavenGX]

Originally Posted by mss400

i just took my car in for service and told them i wanted my car image to be fixed as well. they said they researched it and spoke to a genius and needed to keep it for an extra day to download 3 updates because they thought it would fix it. it didn't. anyone been successful in adjusting their car image?

it's possible with bimmer code, i programmed mine to purple to match the respray color

its under mgu car_colour in expert mode if i remember correctly.

The trim will probably be somewhere in there too. i asked on the bimmercode facebook group where to find it for mine.

[StanDiego]

Originally Posted by mss400

i just took my car in for service and told them i wanted my car image to be fixed as well. they said they researched it and spoke to a genius and needed to keep it for an extra day to download 3 updates because they thought it would fix it. it didn't. anyone been successful in adjusting their car image?

On my '22 s30i, the color is correct but it has always (as much as I can remember) displayed the bright trim rather than my shadowline but I never thought anything of it. We all have our pet peeves but this isn't one of them. I hope you get yours taken care of.

[nautiboy]

Originally Posted by RavenGX

it's possible with bimmer code, i programmed mine to purple to match the respray color

its under mgu car_colour in expert mode if i remember correctly.

The trim will probably be somewhere in there too. i asked on the bimmercode facebook group where to find it for mine.

Hi Raven, can you elaborate and share more in details how to do it? My car original colour was red, and I hated it and had it resprayed the day I collected it, only to realise the interior display also RED car and I'm pulling my haiors trying to get that sorted out. Asked BMW service and they told me they can't change it. But I know someone else can...please help me or point me the right direction and I want this to be change to white

[RavenGX]

Originally Posted by nautiboy

Hi Raven, can you elaborate and share more in details how to do it? My car original colour was red, and I hated it and had it resprayed the day I collected it, only to realise the interior display also RED car and I'm pulling my haiors trying to get that sorted out. Asked BMW service and they told me they can't change it. But I know someone else can...please help me or point me the right direction and I want this to be change to white

You have to go in bimmercode expert mode and change the color, i have to look up again where it was i think it was vehicle-color or something like that, i think i made some screenshots, i'll post them here when i find them


*edit* the screenshot is from the guy who helped me find it, but it's basically the same on the iphone app.

if you go to HU_MGU and then search for vecicle_colour you should find it. Then you get a drop down list of different colors you can use.
Then select one and push the code button.