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      01-28-2023, 07:05 PM   #1
Z4-2023 Mike
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Z4 M40i Stuck At Port

My order got built faster than I expected but has been stuck At Port for the last month. It got there (Bremerhaven I presume) but apparently didn’t get loaded on the ship that left 4 days later. Then I got notice it was In Transit with the 2nd ship (Themis) so I thought great. But then my status went back to At Port. I think that meant it may have moved in the parking lot but didn’t make it on that ship. Now a 3rd ship (Morning Lena) came and just departed but my status is still At Port.

Any advice on how to determine where my car is?

—Mike
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      01-28-2023, 07:11 PM   #2
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Call the BMW Genius Hotline – 1.844.4GENIUS (443-6487)

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      01-28-2023, 07:12 PM   #3
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Quote:
Originally Posted by Z4-2023 Mike View Post
My order got built faster than I expected but has been stuck At Port for the last month. It got there (Bremerhaven I presume) but apparently didn’t get loaded on the ship that left 4 days later. Then I got notice it was In Transit with the 2nd ship (Themis) so I thought great. But then my status went back to At Port. I think that meant it may have moved in the parking lot but didn’t make it on that ship. Now a 3rd ship (Morning Lena) came and just departed but my status is still At Port.

Any advice on how to determine where my car is?

—Mike
Are you sure it’s not at port here? Mine was at port in Baltimore for almost two weeks.
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      01-28-2023, 09:09 PM   #4
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Quote:
Originally Posted by Z4-2023 Mike View Post
My order got built faster than I expected but has been stuck At Port for the last month. It got there (Bremerhaven I presume) but apparently didn’t get loaded on the ship that left 4 days later. Then I got notice it was In Transit with the 2nd ship (Themis) so I thought great. But then my status went back to At Port. I think that meant it may have moved in the parking lot but didn’t make it on that ship. Now a 3rd ship (Morning Lena) came and just departed but my status is still At Port.

Any advice on how to determine where my car is?

—Mike
Mine went from at port, to in transit, and back to at port when it got to USA.
It might be stateside
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      01-29-2023, 07:41 PM   #5
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Quote:
Originally Posted by Z4-2023 Mike View Post
My order got built faster than I expected but has been stuck At Port for the last month. It got there (Bremerhaven I presume) but apparently didn’t get loaded on the ship that left 4 days later. Then I got notice it was In Transit with the 2nd ship (Themis) so I thought great. But then my status went back to At Port. I think that meant it may have moved in the parking lot but didn’t make it on that ship. Now a 3rd ship (Morning Lena) came and just departed but my status is still At Port.

Any advice on how to determine where my car is?

—Mike
I spent a month at Bremerhaven back in feb of 22. Most frustrating month of my life. The best was when it docked in New York, and zipped through processing. I had two stop sales that were fixed within 3 days. At the dealer the end of the following week. Stay strong! Delivery day is sooooo sweet and when you’re sitting in it, you’ll forget all about this part!
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      01-29-2023, 07:42 PM   #6
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Originally Posted by Skinbc View Post
I spent a month at Bremerhaven back in feb of 22. Most frustrating month of my life. The best was when it docked in New York, and zipped through processing. I had two stop sales that were fixed within 3 days. At the dealer the end of the following week. Stay strong! Delivery day is sooooo sweet and when you’re sitting in it, you’ll forget all about this part!
Sweet Ride.
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      01-30-2023, 02:46 PM   #7
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Originally Posted by ebirotedu View Post
Call the BMW Genius Hotline – 1.844.4GENIUS (443-6487)

Thanks for the Genius number. I called but all they could say was it has still not shipped. Said this usually can take 3 weeks from At Port. But MyGarage said it arrived 12/19/2022 At Port rather than the Agent’s records that say 1/16/2023. Next ship departs 2/8/2023 and arrives in California mid-March. That’s 3 months to ship it! Shocked at how poor BMW tracking seems to be.
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      01-30-2023, 03:09 PM   #8
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I agree, the info you get can be poor at best. Mine said at port “Baltimore” for several days when I got a call from the dealer that it was there. I can only echo what has been said, it’s worth the wait,
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      01-30-2023, 04:57 PM   #9
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I think the Genius is generally more accurate than MyGarage.
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      01-31-2023, 08:58 PM   #10
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Quote:
Originally Posted by Z4-2023 Mike View Post
Thanks for the Genius number. I called but all they could say was it has still not shipped. Said this usually can take 3 weeks from At Port. But MyGarage said it arrived 12/19/2022 At Port rather than the Agent’s records that say 1/16/2023. Next ship departs 2/8/2023 and arrives in California mid-March. That’s 3 months to ship it! Shocked at how poor BMW tracking seems to be.
Magically MyGarage updated status to In Transit today. Maybe I jogged the Genius agent to follow up and they actually checked on it. Still don’t know which ship it is on but hopefully this means it is on a ship headed this way.
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      02-01-2023, 12:09 AM   #11
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Quote:
Originally Posted by Z4-2023 Mike View Post
Magically MyGarage updated status to In Transit today. Maybe I jogged the Genius agent to follow up and they actually checked on it. Still don’t know which ship it is on but hopefully this means it is on a ship headed this way.
Genius can tell you what ship it's on and estimated arrival.
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      02-01-2023, 10:09 PM   #12
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Originally Posted by StanDiego View Post
Genius can tell you what ship it's on and estimated arrival.
Thanks, Genius confirmed it shipped 1/30/23 on Cronus Leading vehicle carrier ship heading with several portages along the way to Port Hueneme California on or about 2/23/23. Was able to get route via the NYKLineRoRo.com site. Have tracking available via Marinetraffic.com. Looking positive!
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      02-02-2023, 01:56 AM   #13
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Quote:
Originally Posted by Z4-2023 Mike View Post
Thanks, Genius confirmed it shipped 1/30/23 on Cronus Leading vehicle carrier ship heading with several portages along the way to Port Hueneme California on or about 2/23/23. Was able to get route via the NYKLineRoRo.com site. Have tracking available via Marinetraffic.com. Looking positive
Mine is on the same boat! Should hit US eat coat mid February!
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      02-02-2023, 09:36 AM   #14
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There are web cameras in the Panama Canal and IF you are lucky, you can get a shot of the ship with your car in it as it moves through the canal.
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      02-02-2023, 12:19 PM   #15
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Originally Posted by COKen View Post
There are web cameras in the Panama Canal and IF you are lucky, you can get a shot of the ship with your car in it as it moves through the canal.
Do you have some URLs to share for access to these webcams in Panama?
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      02-02-2023, 12:22 PM   #16
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Originally Posted by jvilla107 View Post
Mine is on the same boat! Should hit US eat coat mid February!
Not sure this ship even goes to East Coast USA. It is just docking at Southampton UK 2/2/23 and then heads to Cartagena Colombia, Panama, Mexico & California. Do you have a different routing?
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      02-02-2023, 12:33 PM   #17
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Do you have some URLs to share for access to these webcams in Panama?
I used the links below to try to get a photo of my Z4 in the canal. Although I wasn't able to get a photo of the ship it was on (I was tracking the wrong ship), back in 2013 I was able to get a photo of the ship my 435i was on.

https://www.windy.com/-Webcams/Panam...271,-79.925,18

https://multimedia.panama-canal.com/
After going to this link click on "Live Cams" to get a list of viewing points.

You can use one of the ship tracking apps like Marine Tracker (https://www.marinetraffic.com/en/ais...ry:25.0/zoom:4) or Vessel Finder (https://www.vesselfinder.com/) to try to see if your ship is getting close to one of the cameras.
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      02-02-2023, 03:42 PM   #18
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Quote:
Originally Posted by Z4-2023 Mike View Post
Not sure this ship even goes to East Coast USA. It is just docking at Southampton UK 2/2/23 and then heads to Cartagena Colombia, Panama, Mexico & California. Do you have a different routing?
You are correct. I called the genius and found out it’s on the Brooklands. Eta to Georgia s 2/16/23. Should be in Spartanburg by the end of the month.
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      02-02-2023, 06:46 PM   #19
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You are correct. I called the genius and found out it’s on the Brooklands. Eta to Georgia s 2/16/23. Should be in Spartanburg by the end of the month.
Mine is on the same ship. Moving fast this time. She was build on Jan 20th.

the last order was affected by that ship which stopped in Barcelona ( can't remember the name ) and then shipped to CA - that order still didn't show up at the dealership. We cancelled and put in a new order. Glad we did. We might get her before the first one shows up at the dealer
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      02-05-2023, 05:18 PM   #20
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Originally Posted by Z4-2023 Mike View Post
Thanks, Genius confirmed it shipped 1/30/23 on Cronus Leading vehicle carrier ship heading with several portages along the way to Port Hueneme California on or about 2/23/23. Was able to get route via the NYKLineRoRo.com site. Have tracking available via Marinetraffic.com. Looking positive!
23 Z4 M40i on the way now. Shipped out of Bremerhaven 1/30/23 on Cronus Leader ship. Stopped at Emden Germany, then Southampton UK. Now off coast of Spain headed to Cartagena Colombia. Tracking ships progress. Hope to catch it on WebCam while going through Panama Canal.
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      02-22-2023, 12:34 PM   #21
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Quote:
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There are web cameras in the Panama Canal and IF you are lucky, you can get a shot of the ship with your car in it as it moves through the canal.
LoL next level 😂
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      02-22-2023, 02:22 PM   #22
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23 Z4 M40i on the way now. Shipped out of Bremerhaven 1/30/23 on Cronus Leader ship. Stopped at Emden Germany, then Southampton UK. Now off coast of Spain headed to Cartagena Colombia. Tracking ships progress. Hope to catch it on WebCam while going through Panama Canal.
I was able to track the ship thru the Panama Canal and watch as it went thru the last 2 locks. Got some nice screen captures of the ship in daylight. Ported in Lazaro Cardenas and now headed to San Diego.
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