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      09-15-2021, 07:12 PM   #45
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Originally Posted by TAZ007 View Post
Nope, mine was waiting on the Radio Audio Module. It showed in Houston, at the vehicle delivery center, as a stop sale. Had to get SA involved to determine the specifics. All I can say is enjoy your masters degree in patience.
Definitely working on that degree!
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      09-20-2021, 11:07 AM   #46
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And it gets worse!

Starting late last week, every time I tried to check the status of my car (not sure why I bother because it isn't changing), I can see the site load "My Garage", but when it starts to load the tracking section the screen clears and it pops up "We're sorry. An error occurred and My BMW Garage is unavailable at this time. Please try again later or visit BMWUSA.com.".

I tried different computers and different browsers, but they all do the same thing. Just sent a note to the Genius people because the web site doesn't have any links to support. I did express my frustration at how BMW, the plant and the Genius folks are handling the lack of communications. We will see if anything comes from it.

By now my car should be on a ship, or, at the very lease, at the port, but no one has been able to give me any information about where it is. My SA is also unable to get any information. I guess my next action should be to contact BMW USA.
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      09-20-2021, 11:13 AM   #47
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Quote:
Originally Posted by COKen View Post
And it gets worse!

Starting late last week, every time I tried to check the status of my car (not sure why I bother because it isn't changing), I can see the site load "My Garage", but when it starts to load the tracking section the screen clears and it pops up "We're sorry. An error occurred and My BMW Garage is unavailable at this time. Please try again later or visit BMWUSA.com.".

I tried different computers and different browsers, but they all do the same thing. Just sent a note to the Genius people because the web site doesn't have any links to support. I did express my frustration at how BMW, the plant and the Genius folks are handling the lack of communications. We will see if anything comes from it.

By now my car should be on a ship, or, at the very lease, at the port, but no one has been able to give me any information about where it is. My SA is also unable to get any information. I guess my next action should be to contact BMW USA.
Seems odd the SA cannot get any info. They should at least see a stop sale and why.
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      09-20-2021, 11:16 AM   #48
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Quote:
Originally Posted by TAZ007 View Post
Seems odd the SA cannot get any info. They should at least see a stop sale and why.
That is why I think it is just a communication issue. The SA is not seeing anything that indicates there is a delay, so unless BMW is also stopping communicating with their dealer, I can only hope that my car is in transit somewhere.
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      09-20-2021, 12:58 PM   #49
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Quote:
Originally Posted by COKen View Post
That is why I think it is just a communication issue. The SA is not seeing anything that indicates there is a delay, so unless BMW is also stopping communicating with their dealer, I can only hope that my car is in transit somewhere.
The site has been down all weekend but is working now. Mine just moved to awaiting carrier assignment so it should be on its way to the port soon. I really hope yours updates to the same once you check the site today.
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      09-20-2021, 04:26 PM   #50
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The site has been down all weekend but is working now. Mine just moved to awaiting carrier assignment so it should be on its way to the port soon. I really hope yours updates to the same once you check the site today.
Thanks for letting me know it wasn't just me. I was also able to get in when I tried a few minutes ago - it is still showing Quality Check. My dealer is closed today, but I will be checking with them tomorrow. So far they have not been notified about any delays, so maybe my car is on its way. I hope someone can let me know where it is some time soon.
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      09-21-2021, 02:34 PM   #51
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Quote:
Originally Posted by COKen View Post
Quote:
Originally Posted by mdoneinvt View Post
The site has been down all weekend but is working now. Mine just moved to awaiting carrier assignment so it should be on its way to the port soon. I really hope yours updates to the same once you check the site today.
Thanks for letting me know it wasn't just me. I was also able to get in when I tried a few minutes ago - it is still showing Quality Check. My dealer is closed today, but I will be checking with them tomorrow. So far they have not been notified about any delays, so maybe my car is on its way. I hope someone can let me know where it is some time soon.
Ken, if I may ask, who is your dealer?
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      09-21-2021, 03:19 PM   #52
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Quote:
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Ken, if I may ask, who is your dealer?
Schomp BMW
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      09-22-2021, 09:08 AM   #53
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Quote:
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Quote:
Originally Posted by MarkB01 View Post
Ken, if I may ask, who is your dealer?
Schomp BMW
That's where I bought my Z4. In my case, found it on the lot.
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      09-22-2021, 09:29 AM   #54
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That's where I bought my Z4. In my case, found it on the lot.
I have not seen any Z4s on their lot in months. Did you get the last one?
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      09-22-2021, 09:43 AM   #55
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COme down to San Antonio. We've got a few coming in or sitting on the lot.

https://www.bmwusa.com/inventory.htm...ults/?Series=4
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      09-22-2021, 09:45 AM   #56
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COme down to San Antonio. We've got a few coming in or sitting on the lot.

https://www.bmwusa.com/inventory.htm...ults/?Series=4
At $100,000 for the S30, it'll sit on the lot forever.
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      09-22-2021, 10:38 AM   #57
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Really? Where'd you see that?
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      09-22-2021, 12:23 PM   #58
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Really? Where'd you see that?
I used your link to Advantage BMW and that was the listed price for the incoming 2022 Z4 Sdrive30
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      09-22-2021, 12:28 PM   #59
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New to the forum.

I ordered my Z4 M4.0i Monday. Dealer secured a chassis with in two hours and shows scheduled for production on BMW. The only option I didn't get was the radar cruise. Not sure if that may have anything to do with the chips etc.
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      09-22-2021, 12:47 PM   #60
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I used your link to Advantage BMW and that was the listed price for the incoming 2022 Z4 Sdrive30
oh wow.. screenshot it! My link just showed me San Antonio and Austin and highest was 75k.
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      09-22-2021, 12:48 PM   #61
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New to the forum.

I ordered my Z4 M4.0i Monday. Dealer secured a chassis with in two hours and shows scheduled for production on BMW. The only option I didn't get was the radar cruise. Not sure if that may have anything to do with the chips etc.
Hope your tracking of your new car goes better than mine. It does seem that most don't have the issues I have been having so you should be good.
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      09-22-2021, 11:06 PM   #62
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Quote:
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That's where I bought my Z4. In my case, found it on the lot.
I have not seen any Z4s on their lot in months. Did you get the last one?
As far as I could tell, I got the only one. It arrived at Schomp the day I bought it. At the time, the next nearest one I could find on a lot was Wichita.

Was talking to a salesman at BMW Denver Downtown (my wife bought her X3 there) and he said my Z4 was the first one he's seen.
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      09-23-2021, 08:33 AM   #63
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Originally Posted by MarkB01 View Post
As far as I could tell, I got the only one. It arrived at Schomp the day I bought it. At the time, the next nearest one I could find on a lot was Wichita.

Was talking to a salesman at BMW Denver Downtown (my wife bought her X3 there) and he said my Z4 was the first one he's seen.
Good timing!
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      09-23-2021, 10:15 AM   #64
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Originally Posted by MarkB01 View Post
As far as I could tell, I got the only one. It arrived at Schomp the day I bought it. At the time, the next nearest one I could find on a lot was Wichita.

Was talking to a salesman at BMW Denver Downtown (my wife bought her X3 there) and he said my Z4 was the first one he's seen.
It was good timing. During my search, finding one was difficult and when you did the dealership didn't want to trade. Frustrating.
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      09-23-2021, 12:21 PM   #65
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Quote:
Originally Posted by TAZ007 View Post
Quote:
Originally Posted by MarkB01 View Post
As far as I could tell, I got the only one. It arrived at Schomp the day I bought it. At the time, the next nearest one I could find on a lot was Wichita.

Was talking to a salesman at BMW Denver Downtown (my wife bought her X3 there) and he said my Z4 was the first one he's seen.
It was good timing. During my search, finding one was difficult and when you did the dealership didn't want to trade. Frustrating.
Timing was good in another way. This was April, used car pricing was going up (I got a great price on my old TT) yet the crunch on new cars hadn't hit yet.
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      10-06-2021, 02:39 PM   #66
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So I just called the Genius people (again), but this time, after I explained my situation I was told that they would escalate the issue to try and get better information. This is the first time anyone even suggested that there was an escalation path. In fact, other times when I call the Genius people I was always told that the only information they had was the same I was able to get from the web site and when I asked about methods of getting more information I was always told that they didn't have any way to get more information.

This time, I was told that someone will call me back in a day or two to let me know what is going on with my car. I guess we will see if anything happens.
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