BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
BIMMERPOST Universal Forums Off-Topic Discussions Board Cancelled Flights (COVID-19)

Post Reply
Thread Tools Search this Thread
      Today, 09:22 PM   #1
Brigadier General
RickFLM4's Avatar

Drives: M4
Join Date: Jul 2015
Location: PB County, FL

iTrader: (0)

Cancelled Flights (COVID-19)

Anyone have a planned flight cancelled by an airline?

Just a head's up in case you don't know - airlines are required to offer a refund when they cancel a U.S. flight, even if as a result of COVID-19. They can give you the choice of a refund or voucher or something else, but they need to offer the refund if they cancel (but not if you cancel).

A while back, I purchased some domestic tickets for my in-laws for a Memorial Day trip we since decided would not happen due to COVID-19. I did not cancel the flight reservations, instead waiting to see if the flight would be cancelled by the airline. Sure enough it was cancelled by the airline tonight. When I went to the airline's site, there was a pop up asking me to acknowledge and accept a voucher...

There have been a lot of complaints about this issue and the U.S. DOT issued and enforcement notice last Friday:

Needless to say, I sent in a note to them to indicate I want a refund (calling would take forever). Hopefully that gets it done without disputing the charge on my credit card or filing a complain with the U.S. DOT.

So if you have a (U.S.) flight cancelled by an airline and prefer a refund, be aware you should get one and don't get tricked by attempts to get you to take a voucher.
Current: 2018 SO/SS F83 ZCP
Gone: 2015 SO/SO F82
Appreciate 1
      Today, 09:32 PM   #2

Drives: BMW
Join Date: Feb 2012
Location: USA

iTrader: (1)

I have had the fastest response from airlines (prior to C-19) by posting to their FB page, or for privacy messaging them through FB Messenger
Appreciate 0
      Today, 09:34 PM   #3
Bavarian Motor Works
ASAP's Avatar

Drives: '20 M2C
Join Date: Sep 2012
Location: USA

iTrader: (0)

My flight was cancelled by AA for this Thursday but they booked me on another flight same day / similar time. I wouldn't have taken either of these flights at this point due to Covid 19. I ended up calling them expecting at best a flight credit or voucher but they refunded the entire flight no question... was pleasantly surprised.
Appreciate 0
Post Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

All times are GMT -5. The time now is 10:43 PM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2020, vBulletin Solutions Inc.,,,,,,,,, logo and trademark are properties of BIMMERPOST