[Matthewstorm]

I have the wifi Hotspot in my car and it's working but I have no idea how to subscribe to it. I've had the car almost 45 days and I thought the trial only lasted 30 days. I've never received an email from T-Mobile or BMW about it and there's nothing in the app. Anyone know about this?

[Matthewstorm]

Nobody uses wifi Hotspot?

[Horseman]

I do not use it, sorry.

[RigaTony1982]

I don't understand the point of these. What are you using in your car that needs Wi-Fi? On the off chance that I had something I needed to connect to the internet, I'd just use the hotspot on my phone.

[Westside Guy]

I also do not use and don't have a need.

[StanDiego]

Originally Posted by RigaTony1982

I don't understand the point of these. What are you using in your car that needs Wi-Fi? On the off chance that I had something I needed to connect to the internet, I'd just use the hotspot on my phone.

+1

[alvitdk]

Originally Posted by RigaTony1982

I don't understand the point of these. What are you using in your car that needs Wi-Fi? On the off chance that I had something I needed to connect to the internet, I'd just use the hotspot on my phone.

For example, we have a little getaway beach house at the golf of Mexico, 50% of the drive there we have no reception at all, having a hot spot in the car that works would be great for a variety of things, including keeping my wife occupied

[RigaTony1982]

Originally Posted by alvitdk

For example, we have a little getaway beach house at the golf of Mexico, 50% of the drive there we have no reception at all, having a hot spot in the car that works would be great for a variety of things, including keeping my wife occupied

I'm not sure if the hotspot will help you though. If you don't have reception on your phone, the hotspot is going to have the same issue. Unless it's a different carrier and their network is better in that area.

[Matthewstorm]

A car Hotspot is always more powerful than a phone. I use a tablet app connected to my radar detector and that needs an always on internet connection.

[StanDiego]

Originally Posted by Matthewstorm

I have the wifi Hotspot in my car and it's working but I have no idea how to subscribe to it. I've had the car almost 45 days and I thought the trial only lasted 30 days. I've never received an email from T-Mobile or BMW about it and there's nothing in the app. Anyone know about this?

https://mygarage.bmwusa.com/vehicle-profile.html to see your phone number.



In the MyBMW app, go to your profile (bottom right icon), select Personal eSIM, follow the instructions.

[Matthewstorm]

I've got all the luck.

[Matthewstorm]

This is all I have and it's not active.
When I Select Activate ESIM it asks for a phone number which I can't get.

[StanDiego]

Originally Posted by Matthewstorm

This is all I have and it's not active.
When I Select Activate ESIM it asks for a phone number which I can't get.

Look at the first image in my earlier post.

[alvitdk]

This is odd, trying to activate the E_Sim, enetering the number as listed in my online account, but on T-Mobile website when entering the same number I get the message" Enter the same number as in the BMW app, 3 more tries remaining". It is the same number but does not seem to link up

[Matthewstorm]

Originally Posted by StanDiego

Look at the first image in my earlier post.

I don't have that screen.

[StanDiego]

Originally Posted by Matthewstorm

I don't have that screen.

Yes, you do. When on your profile page, scroll down.

[alvitdk]

Originally Posted by StanDiego

Yes, you do. When on your profile page, scroll down.

Does not seem to work as I get an error message that the number in my app and on T-Mobile entered number do not match (They do though).
"My Genius" can't help either and says it's a T-Mobile issue. Calling T-Mobile says it's a BMW app issue...awesome. Anyway, do you know if the service is actually free of charge for a certain period, my dealer thinks it is free for the full 4 years of warranty...hate if nobody at BMW or T-Mobile can actually conform anything accurately.

[StanDiego]

Originally Posted by alvitdk

Does not seem to work as I get an error message that the number in my app and on T-Mobile entered number do not match (They do though).
"My Genius" can't help either and says it's a T-Mobile issue. Calling T-Mobile says it's a BMW app issue...awesome. Anyway, do you know if the service is actually free of charge for a certain period, my dealer thinks it is free for the full 4 years of warranty...hate if nobody at BMW or T-Mobile can actually conform anything accurately.

I'm not aware of any complimentary trial period. My understanding is your mobile provider will add it as a device and charge you monthly based upon the plan you choose for the "device".

However, there is more than one way that an esim can be configured.

I don't use the Z4's hotspot nor do I plan to. However, if in your shoes, I would try to escalate the call with T-Mobile to an engineer skilled in activating esim devices. I would be sure to explain it's a hotspot device incapable of sending/receiving calls. That detail is likely important in how they activate the hotspot.

[Matthewstorm]

Originally Posted by StanDiego

Yes, you do. When on your profile page, scroll down.

I don't have ESIM. I don't have that screen.