Not able to add my car in the app

navarrete96 · 01-29-2022, 02:37 PM

Hello everyone, i just got delivery yesterday and was trying to add my car to my bmw app. When i click on add a vehicle it asks me for some "additional information" and after that it gives me an error. I can't seem to get past that to add the car. I will leave some pictures attached. I looked for a thread that answered this but didn't find any. Thank you [IMG][/IMG]

HTTP 410 · 01-29-2022, 02:39 PM

Best bet would be to reach out to your CA. My CA configured the car in my app a week prior to be taking delivery.

Good luck

navarrete96 · 01-29-2022, 02:51 PM

Quote:

Originally Posted by HTTP 410

Best bet would be to reach out to your CA. My CA configured the car in my app a week prior to be taking delivery.

Good luck

Quote:

Originally Posted by HTTP 410

Best bet would be to reach out to your CA. My CA configured the car in my app a week prior to be taking delivery.

Good luck

Thank you, will do. Curious if anyone has had this issue? Hard to believe it's only me

ham340 · 03-19-2022, 09:41 PM

I had this issue and it had to do with not having the ESA. Contact your CA and make sure it is set up correctly and with your correct email address.

navarrete96 · 03-20-2022, 10:41 PM

Quote:

Originally Posted by ham340

I had this issue and it had to do with not having the ESA. Contact your CA and make sure it is set up correctly and with your correct email address.

What is the ESA?

Topcarbon · 03-21-2022, 06:10 AM

I had issues but it was due to mismatch in geography and app
Once i fixed that, all was as it should

ham340 · 03-23-2022, 08:13 PM

Quote:

Originally Posted by navarrete96

What is the ESA?

I forgot exactly what it stands for but you CA has to do it. Call them and ask them if it's filled out properly, they will know what it means.

luckylingy · 03-29-2022, 08:17 PM

OP, it takes a day or two after delivery for your vehicle to appear correctly in the MyBMW app. The Performance Center completed the prerequisite step prior to us taking delivery of our M4 last December, so the car was visible in the app on delivery day. Our local dealer's CA completed the ESA upon delivery of our X3 last month, and it wasn't until a day or so later that it appeared in the app. It became visible on my and my spouse's smartphones at the same time (and has ever since). It's nice that we can toggle between vehicles within the app, and all functions (especially remote engine start) work consistently on both vehicles.

navarrete96 · 03-30-2022, 07:53 PM

Thank you everyone for your responses. I was able to fix this issue

01-29-2022, 02:37 PM	#1
navarrete96 New Member 27 Rep 10 Posts Drives: 2022 M3 Competition Join Date: May 2015 Location: San Antonio, TX iTrader: (0) Garage List 2017 BMW M2 [0.00]	Not able to add my car in the app Hello everyone, i just got delivery yesterday and was trying to add my car to my bmw app. When i click on add a vehicle it asks me for some "additional information" and after that it gives me an error. I can't seem to get past that to add the car. I will leave some pictures attached. I looked for a thread that answered this but didn't find any. Thank you [IMG][/IMG] Attached Images
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01-29-2022, 02:39 PM	#2
HTTP 410 Captain 2142 Rep 754 Posts Drives: 2022 M3 Competition Join Date: Sep 2015 Location: USA iTrader: (0) Garage List 2022 BMW G80 M3C [0.00]	Best bet would be to reach out to your CA. My CA configured the car in my app a week prior to be taking delivery. Good luck __________________ 2022 M3 Comp BGM/Fiona Red, Executive, Drivers Assistant Pro, Parking Assist, 826M black wheels (SOLD) 2018 M2 BSM LCI, DCT, Executive, Drivers Assist, CarPlay
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03-19-2022, 09:41 PM	#4
ham340 Private First Class 86 Rep 189 Posts Drives: M340i Join Date: Oct 2021 Location: Raleigh iTrader: (0)	I had this issue and it had to do with not having the ESA. Contact your CA and make sure it is set up correctly and with your correct email address.
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03-21-2022, 06:10 AM	#6
Topcarbon Lieutenant 1307 Rep 511 Posts Drives: 2022 m4 Join Date: Jan 2022 Location: Pv mexico iTrader: (0)	I had issues but it was due to mismatch in geography and app Once i fixed that, all was as it should
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03-29-2022, 08:17 PM	#8
luckylingy Lieutenant Colonel 3234 Rep 1,661 Posts Drives: X3M Join Date: Oct 2015 Location: Up North iTrader: (0)	OP, it takes a day or two after delivery for your vehicle to appear correctly in the MyBMW app. The Performance Center completed the prerequisite step prior to us taking delivery of our M4 last December, so the car was visible in the app on delivery day. Our local dealer's CA completed the ESA upon delivery of our X3 last month, and it wasn't until a day or so later that it appeared in the app. It became visible on my and my spouse's smartphones at the same time (and has ever since). It's nice that we can toggle between vehicles within the app, and all functions (especially remote engine start) work consistently on both vehicles.
	Appreciate 0 Quote

03-30-2022, 07:53 PM	#9
navarrete96 New Member 27 Rep 10 Posts Drives: 2022 M3 Competition Join Date: May 2015 Location: San Antonio, TX iTrader: (0) Garage List 2017 BMW M2 [0.00]	Thank you everyone for your responses. I was able to fix this issue
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